What is a Find My iPhone lock?
The Find My iPhone lock prevents someone else from gaining access to your phone. If this lock is not removed from the phone it renders the phone unusable to anyone other than yourself. If you've already shipped in your trade-in phone, it’s ok! The steps below will help you disable the Find My iPhone lock remotely.
Removing Find My iPhone lock using iCloud.com:
Sign into iCloud.com using your Apple ID and password
Tap on Find iPhone or Find My
Select All Devices
Choose the device you want to erase
Tap on Erase [device] to wipe all data
Once the device is erased, tap on Remove from Account
If prompted, enter your Apple ID password to confirm the action
Once you are finished, that’s it! Someone else will be able to activate the device. Your phone is ready for its next adventure.